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You are our #1 priority, we will strive to make you happy every chance we get and respond to all customer service messages 5 business days a week. Email: info@kbkkollections.com

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RETURNS/EXCHANGES: **Please note, each KBK Kollections LLC items are handmade are made to order. Also this being a hair care products their are ZERO returns,exchanges,cancels. Please contact us on the contact page if you have any questions or concerns.